Frequently Asked Questions

FAQ


How Much does a mobile detail costs?
Prices start at $150 for a Express Full Mobile Detailing on a Sedan. All vehicles are broken into 3 size categories. Sedans, Crossovers, SUV/Minivan
 

How long does service take?
Average Base Detail takes around 3 hours to complete but there are several factors that contribute to service taking longer or going quicker. Since we do the most of our work outside mother nature can effect the amount of time a detail take. No two cars are exactly alike.
 

I have and appointment for service tomorrow. Is there anything I need to do or know ahead of time?
First of all you need to make sure your have permission for service at the location you have selected to have your service performed. If we are working at your office or apartment / condo complex make sure you have the permission of the property manager. Secondly please remove all personal items from your vehicle. If glove boxes, door pockets, seat back  pockets, etc are not cleaned out our tech will not clean those areas. If loose items are left in your vehicle your tech will do their best to try to determine what is trash and what is not. We are not responsible for items left in your car. If we have to remove items you may have to pay and additional charge since this will take additional time. We will not remove or re-install child seats that are secured to your vehicle.
 

What if I have to cancel or change my appointment?
If you change for cancel your appointment 24 hours or more in advance there are no additional charges. If you cancel your appointment with less that 24 hour notice there is a $50 fee. If the Tech is already on their way to your location or there is no one at the location at the scheduled time of service there is a$150 trip charge. If the tech has already started service and an emergency arises and you need your vehicle we will prorate the balance of service performed if over the minimum trip charge.
 

Do you work in the rain?
Since we are a mobile business we are at the mercy of the weather. We have a canopy we can use to stay dry in light rain or pop-up shower. We can not work in moderate to heavy rain or windy conditions. We can perform service in your home garage since we do not use running water and leave nothing on the ground. If you have a garage we can walk round the vehicle in we car work in any weather. We monitor the weather daily. If the weather does not seem like it will be suitable to detail your vehicle we will call you the evening before to make alternate plans. Sometimes the weather can chance the day of scheduled service. If we make the call to start service on your vehicle and the weather takes a bad turn we will stop working on your car an try to return at the nearest possible time. YOU WILL NOT BE CHARGED A TRIP CHARGE.
 

Is there is any additional charges other then my detail package?
We have a few charges that we may access a time of service or in advance. Our tech will walk your vehicle before service and explain any additional charges and may make suggestions of additions services you may want to conciser. All  charges are listed on our pricing page so there are not any surprises when we arrive.
 

I have a pet that rides in the back of the car a lot. How much does it cost for pet hair removal?
We have several options for pet hair removal. When the tech walks your vehicle prior to service we will discuss the options. Every vehicle is different. Some years/ models of cars clean real easily, while others are next to impossible due to the different types of carpets and cloth used. Pets are different too. Some breeds clean right up no matter what the surface, others not so much. We have three options when it comes to cleaning pet hair. The first option, which has not additional charge, is to try to vacuum as much as we can while vacuuming the car the way we normally would without the pet hair. We can get up to 50% of the hair removed this way. The second option is it use several different pet hair removal  "tools" to aid in removal during cleaning. This ads around 30 minutes to the normal cleaning time and can remove up to 80% of the pet hair. This costs $20 to $40 depending on vehicle size. The last option is complete removal. This costly and labor intensive method involves taking tweezers to the individuals hairs to pluck them from the carpet. This can take an additional 2 hours or more in time to complete and starts at $100.
 

What forms of payment do you take?
We gladly accept Cash, Check, Paypal, Credit or Debit Cards.
 

How Long after service may I drive my vehicle?
In most cases, right away. Since we use a dry-vapor steam cleaning system not the old method of hot water extraction, most fabric surfaces dry in just minutes. If you have major soiling of carpets or floor mats we may need to use additional water to remove the dirt. If that is the case your tech will tell you in advance after walking your vehicle with you ahead of your service. Some fabric car seats with water staining issues may also require the use of additional water to resolve the issue. This will also be discussed at the time of your service.
 

It looks like rain tomorrow. Am I still going to have my car cleaned?
We try our best to work around the weather. We do have a canopy we can put up in the event of a light pop-up shower. If it rains moderate to heavy or is too breezy for the canopy we can not risk working outdoors around electricity or loosing our tools to the elements. If the weather looks like it will not be suitable for service the night before your service we will email you and let you know ahead of time. If we are working already we will let you know as the weather changes. Sometimes we can take a break and resume work after the weather clears. We may not be able to get all of our scheduled cars in in that case. We try to leave one "Rain Date" for every week to two weeks of scheduled service at one location.
 

Do you work in winter?
We work all year. Business drops off in the 'off-season'. Most of our employees are college students and enjoy the winter off and schedule around that. We also modify the products we use based on the time of year and average temps. Mother nature does lend a helping in hand. Sunlight alone can raise body panel temps 20 degrees or more. We have worked with outside air temps below zero. Service does take a bit longer in the cold. Often in real cold weather we need to take short warm up breaks or have to warm up product. When planning our winter schedules we plan for extra time.
 

What about snow?
In the winter we often have to deal with bad weather affecting our schedules. Unlike rain where we stop working only during periods of rain and tend not to lose more then a day due to a bad storm, in winter we may have to take a few days off while parking lots and roads dry up. As with rain delays we always communicate with the customer to let them know what is going on as far ahead of time as we can.
 

Mobile Detail Packages

What to learn more about our Mobile Detailing Pricing and Packages as well as options, upgrades and additional pricing click below.